Let me make it clear about Customer Service Representative

Let me make it clear about Customer Service Representative

Business Description

Do you enjoy joining a team that is exciting? Our company is trying to find individuals who look for an excellent profession in a small business savvy organization, and a chance to have career that is lasting. Cash Mart is searching for individuals who deliver exceptional customer support, and also a desire to push boundaries. We provide competitive pay, advantages and a work that is fast-paced focused on developing leaders!

Who will be we?

Cash Mart has been assisting Canadians with regards to needs that are financial over 25 years. Whether you may need a pay day loan,|loan that is payday your cheque cashed, or just have to trade some forex, cash Mart has arrived to last. With branches available belated across Canada, it is easy to understand why increasing numbers of people choose us for fast, friendly, hassle-free solutions.

  • Specialties: Payday Advances, Cheque cashing, Foreign Exchange, Western Union, We purchase Gold, Fees
  • Industry: Retail, Product Product Product Sales, Financial Solutions
  • Company Size: 5001-10,000 workers
  • Created: 1982

Job Description

Where do you turn?

Into the customer care Representative role you may do all of it, sales, customer care, neighborhood advertising, collections, protection of one’s shop, additionally the list continues on. Much of your function within the CSR role is always to offer customer that is excellent through the supply of cash Mart Financial solutions.

DUTIES/RESPONSIBILITIES

• offer a higher amount of client Service – regularly getting 90% or better within the customer support Sequence.• Offer and receive cash for / from another employee and record precisely and get into the idea of purchase system (fine count all monies received and provided).

• join new clients quickly and effectively.• Improve all services and products.• Complete all product and service transactions within the aim of Sale system.• Problem Loans quickly and risk that is efficiently ensuring methods can be used. • money checks quickly and risk that is efficiently ensuring methods are used. • understanding of issuing procedures for many checks and stay in a position to provide customers https://speedyloan.net/uk/payday-loans-nfk options and incentives to go back if not able to finish the deal. • Sell advantages of ancillary solutions to clients and make certain all sales are precisely recorded.• Enter client information entirely and accurately to the Point of purchase system.• Reconcile money float in the conclusion of change.• Have actually a thorough understanding of all security and safety procedures concerning the shop and role-play on a basis that is regularat minimum quarterly).• Know and implement all procedures associated with Recordable deals.• Substantial knowledge of all business policies and procedures.• Prepare collection files and help in the collection procedure.• General workplace duties and use that is proper of workplace gear.• Familiarity with whom to get in touch with the situation of a crisis.• Everyday upkeep and maintenance of shop.• Effectively, available and shut the store and complete all documents accurately.• All the task associated duties as directed by Management.

Skills

TRAINING

Senior High School Diploma

EXPERIENCE

• 1-2 years customer care and cash management

ABILITIES

• Friendly, outbound, confident / issue solver, versatile, self-motivated, team player• Job Knowledge• Customer Service Orientation• product product Sales Focus• Problem Solving• Accountability• Organization

Extra Information

We spend money on our workers, and provide substantial training, and development programs to create you up for future success. If we seem like a fit and you’re ready to begin a career that is exciting a business that encourages worker growth, use today! We try to find bright, energetic, determined folks who are enthusiastic about learning and developing their profession.

*Notice to Ontario candidates – National Money Mart is devoted to applicant’s that are accommodating disabilities to the position of undue difficulty through the recruitment, evaluation and selection procedure. In the event that you are chosen for an meeting please notify National Money Mart in the event that you need accommodation in respect for the materials or procedures utilized whenever you want in this procedure. With you to determine how to meet your needs if you require accommodation National Money Mart will work.